Returns & Exchanges

Simulated policy for the experiment. No goods are sold or shipped.

Example return window

The fictional store would accept unworn items with tags within 30 days after delivery. Customers would request a return authorization before sending anything.

Example exchanges

One size exchange within the US would be free, subject to production availability. A refund would be sent to the original payment method after inspection.

No return address is provided because there is no fulfilment operation. Do not send goods or payment to this experiment.